30 Days Money Back

What to do if the purchased product does not meet your expectations?

No problem!

In addition to the statutory 14-day right of withdrawal,
we extend the Money Back gurantee by another 16 days on all DV Mark articles for consumers (in accordance with § 13 BGB).
Exceptions to this are commercial customers / dealers

Items that have been made to customer specifications,
wear items and products that are subject to licensing regulations are excluded from this regulation.

If an item purchased from dvmark.de does not meet your expectations,
please contact us and we will arrange the return for you.

Please provide the appropriate information by the RETURN FORM below.
All information required for return shipping will be sent to you by e-mail.

Please return the items completely in the original packaging without traces of use,
including all accessories supplied!

Feel free to send your return requests via e-mail or call us.

The points mentioned above apply to the money-back guarantee of dvmark.de (DV MARK Germany).
Information on the statutory right of withdrawal can be found in our terms and conditions.

All fields with an asterisk (*) information is required